1. | Introduction | Basic Concpets of Social Welfare and Administration | ||
2. | Facing the Challenges of Management | Overall Features of HSO Management | ||
3. | Knowing the Environment | Understanding Enviornment of HSOs | ||
4. | Planning and Program Design | 1st Feature | ||
5. | Organizational Theory | |||
6. | Organizational Design | 2nd Feature | ||
7. | Human Resources | 3rd Feature | ||
8. | Supervisory Relationships | 4th Feature | ||
9. | Managing Finances | 5th Feature | ||
10. | Using Information Systems | 6th Feature | ||
11. | Evaluating Human Service Programs | 6th Feature | ||
12. | Leading Human Service Organizations | Understanidng Leadership of HSOs |