A business manager's life in a large secondary school is never dull, but Matthew Wheeler has become the first point of call for absolutely everyone at Hodge Hill School in Birmingham. He is responsible for co-ordinating and delivering all the non-teaching services in the school. He is continually re-active rather than pro-active, dealing with endless interruptions during the school day; looking after a visiting contractor, inspecting a wasps' nest, mending a broken shutter, sorting out the car park. Matthew is so busy that he finds it easier to do a job himself rather than delegate it. This is a habit that Teachers' TV life coach Gladeana McMahon certainly doesn't agree with. After spending a day with Matthew, Gladeana wants to know why he has allowed himself to become the easiest person to ask, rather than the right person to ask! Can she help him change his ways?

Video Series: Ease the Load
Release Date 2006