Nick Davies is an ICT technician at St Ambrose College in Hale, Cheshire. Along with fellow technician Adam Hunter, he is responsible for the smooth running of two computer networks and five IT suites. Because St Ambrose College has specialist maths and computing status, the school wholeheartedly embraces this technology, which keeps Adam and Nick constantly on their toes. In this programme, Nick lets us in on his secrets of success - communicating effectively, prioritising tasks, and keeping up with new and emerging technologies. The stereotype of an ICT technician, says Nick, is a monosyllabic geek in a dark basement. He, by contrast, is friendly, approachable and interested in developing a relaxed working relationship with his colleagues.

Video Series: Wider Workforce
Release Date 2007