This course is a comprehensive introductory study and analysis of the management process from a general manager’s perspective. It covers the following topics, among others: the concepts of strategic and tactical organizational planning; organizational design and structure to achieve company objectives; goal setting; leadership skills; employee motivational approaches; conflict management; interpersonal communication; the staffing and supervising processes; performance appraisal; managing groups and teams; management development and employee training; positive employer-employee relations; managing in a global environment; employee due process mechanisms in the nonfirm; noncomplaint and grievance procedures; management ethics; and the concepts of controlling and control systems. The emphasis of the course is on the skills and knowledge needed to successfully manage an organization, especially implications fthose newly promoted to supervisory and managerial positions within private public sectorganizations.